There are tons of companies offering services like these, so look around to see what fits your budget and needs.Īn app or service that automates messages typically won’t be able to send them out until a guest messages you first. Since there isn’t a great way to automate messages from within Airbnb’s booking system without instant book, I find that third-party channel managers are great. You’ll just have to get a little more creative.

If you don’t utilize instant booking, you can still send a pre-booking message out to guests. There is a relatively low character limit, so be concise! Finally, don’t forget to thank guests for booking with you. Security deposits are a major sticking point for some guests, so you could briefly explain if and why you have one. If you charge any extra fees, this would be the time to explain them as well. I look forward to meeting you!” Your Name “Thank you so much for checking out my Airbnb! Be sure to check out my house rules and message me ASAP about any questions or concerns. Also confirm that guests have carefully read your listing description, and ask them to message you with any concerns they may have.

Utilize this feature to clarify rules and preemptively avoid issues you’ve run across in the past.įor example, I recommend reiterating to guests that they must read and abide by the house rules before and during their stay. After you’ve turned on instant booking, you’ll be able to set your pre-booking message that will go out to guests right before they finalize their payment.

Airbnb host book template